FAQ's

Please read ours Frequently asked questions page
to find out more.

How much are the shipping costs?

From a purchase value of CHF 29.– we deliver your order free of charge. If your purchase value is lower, shipping only costs CHF 8.90. All our orders are sent via Swiss Post.

Tip: Combine several of your favorite spices or try a set - this way you save shipping costs and always have the right spices in the house.

How quickly will I receive my order?

We know you want to get your spices in your hands as quickly as possible. That's why we usually ship your order on the same day or the following day. Shipping time with Swiss Post takes 1-3 days.

Once yours has been shipped, you will receive a shipping confirmation via email.

Can I return my order if something doesn't fit?

Unfortunately, for hygiene reasons, we cannot offer you the right to return or exchange the products offered.

Upon receipt, please check your order immediately for completeness, accuracy and any damage. Document any transport damage (photos) and contact us as quickly as possible (within 5 working days) with your order number Email with us.

Which payment methods can you use to order?

At Stedy We offer you a variety of different payment methods:

  • Twint
  • Credit cards (Visa, MasterCard, American Express, UnionPay)
  • Paypal
  • Invoice
  • Cryptocurrencies
Are there volume discounts or sets?

Yes, there is! You receive attractive volume discounts and see them on the product page. You'll also find practical sets and gift ideas - ideal for trying out several of your favorite spices at once.

Didn't find the answer?

Don't hesitate to contact us!